Privacy Policy

CanConnect Studio (“we,” “us,” or “our”) is the digital services arm of CanConnect Network Inc., based in Toronto, Ontario, Canada. We respect your privacy and are committed to handling your personal information in a transparent and responsible way. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

This policy applies to information collected through our website at canconnectstudio.com and any services we provide to clients (collectively, the “Services”).

1. Information we collect

We collect information in the following ways:

• Information you provide directly. When you contact us, book a consultation, or engage our Services, you may share your name, email address, phone number, organization, project details, and any other information you choose to send us.
• Information collected automatically. When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, referring page, and pages viewed. This information is used to operate and improve the site.
• Cookies and similar technologies. We may use cookies and similar technologies for essential site functionality and basic analytics. You can control cookies through your browser settings.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the Services you request;
• Deliver, manage, and improve our website and client projects;
• Communicate with you about your project, scheduled meetings, invoices, and updates;
• Send occasional updates or marketing communications, where permitted (you can unsubscribe at any time);
• Comply with our legal obligations and protect our rights, property, and users.

3. Legal basis for processing

We process your personal information based on your consent, the performance of a contract with you, our legitimate business interests (such as operating and improving our Services), and compliance with applicable laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

4. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (for example, hosting, email, scheduling, payment processing, and analytics tools). These providers are only permitted to use your information to perform services for us.
• Legal and safety reasons, where required by law, legal process, or to protect the rights, property, or safety of CanConnect Studio, our clients, or others.
• Business transfers, in connection with a merger, acquisition, financing, or sale of all or part of our business.

5. Data retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it.

6. Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or alteration. No method of transmission over the internet is 100% secure, but we work to protect your information using industry-standard practices.

7. Your rights and choices

Subject to applicable law, you have the right to access, correct, update, or request deletion of the personal information we hold about you. You may also withdraw your consent to certain processing at any time. To exercise any of these rights, please contact us using the details below.

8. International users

Our Services are operated from Canada. If you are accessing our Services from outside Canada, please be aware that your information may be transferred to, stored in, and processed in Canada and other countries where our service providers operate.

9. Children’s privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through our website or by other reasonable means.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

CanConnect Studio
A division of CanConnect Network Inc.
Toronto, Ontario, Canada
Email: info@canconnectstudio.com
Phone: 647-779-0200